Video: A message from RIM Founder and Co-CEO Mike Lazaridis on the BlackBerry Service Outage

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A message from RIM Founder and Co-CEO Mike Lazaridis on the BlackBerry Service Outage [Oct. 13, 2011]

In Europe, Middle East, India and Africa, we are seeing a significant increase in service levels. Service levels are also progressing well in the U.S., Canada and Latin America and we are seeing increased traffic throughput on most services, although there are still some delays and services levels may still vary amongst customers. Our global teams are continuing to work as quickly as possible to restore full and consistent service across all regions.

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