I got an E-mail this morning from my BlackBerry Account Rep, the pricing structure for BESX support has been slashed. They’re also boasting they’ve increased support turnaround times by a factor of three.
As a BES Express customer, you may be able to take advantage of the following improvements:
Better pricing
o   Basic Support: Now only $300 USD and $319 CAD for 1 full year
o   Enhanced Support:  Now only $500 USD and $535 CAD for 1 full yearBetter response times and/or access.
o   Basic Support: Now 3-Times Faster!
o   Enhanced Support: Full Telephone Support and support beyond 30 users (regular price for telephone support is $1499 USD and $1599.00 CAD)