The Mexican units of America Movil SAB and Telefonica SA will reimburse users of BlackBerry telephones for service interruptions yesterday, the companies said in separate statements.
Telefonica, Spain’s largest phone company, will compensate Mexican BlackBerry’s users with “extra services”, according to an e-mailed statement. Both companies said BlackBerry services have been normalized.
BlackBerry subscribers across most parts of the world lost data services after a network failure in the U.K. this week halted messaging and Web browsing. RIM Co-Chief Executive Officer Jim Balsillie said today service has been fully restored globally. Co-CEO Mike Lazaridis apologized, saying the company has “let many people down.” – Via Business Week