Before you get started, please read through the points below to learn more about this beta program.
What is BlackBerry Mobile Conferencing?
BlackBerry Mobile Conferencing is an application that provides users the ability to easily join hosted audio conferences with convenient reminders and a “Join Now” button to enter the conference with minimal input. If the call is dropped, it offers to join the conference again. It stores conferencing profiles so frequently-used conference numbers and access codes can be easily included when setting up a meeting.
How do I provide feedback?
- EAP Customer/Partner Status Calls
EAP customer/partners can provide their feedback directly to their EAP representive during their normal weekly/biweekly status calls, along with the option to participate in any of the other feedback mechanisms as outlined below. - Discussion Boards
The best way to provide feedback on the application is to use the discussion boards. You can use the boards to provide comments or suggestions on the application, as well as request features and chat with other BlackBerry Mobile Conferencing users. The only thing we ask when posting on the boards is that you please respect your fellow community members and follow the BlackBerry Beta Zone Terms and Conditions of Use. - Surveys
To gather specific feedback on the application, we will ask you to complete some surveys. These will be used to gauge what you think of the application as a whole and how we can improve it to better meet your needs. This is your chance to tell us what you think of the application! - Feedback Form
The feedback form allows you to provide your comments or suggestions directly to RIM. Although the feedback form is available, we highly recommend that you provide all your comments or suggestions on the application via the Discussion Boards and Surveys.
What do you expect from me?
As testers on this program, we just expect you to use the application and provide your feedback – it’s as simple as that! Then, use the discussion boards to discuss BlackBerry Mobile Conferencing with fellow users, and complete surveys to provide more detailed feedback on how we can improve it further.
What can I expect from you?
Our role here is twofold:
- First off, we’re here to support you by answering your questions and concerns via discussion boards and the feedback form.
- Secondly, we’re here to make sure that your comments and suggestions are heard here at RIM by taking your bug reports and feature requests to RIM stakeholders for consideration. While we can’t always make changes to software right away, we’ll make sure your voices are heard by the right people at RIM and work to address the issues that impact you.
Let’s start Testing!
Now that we’ve gotten all the particulars out of the way, let’s get down to business! Download the latest software by clicking on the “Downloads” tab and get in on the discussion with other BlackBerry Mobile Conferencing beta testers.
As usual, if you have any other questions or concerns, please let us know through the discussion boards or the feedback form and we will be happy to assist you.