If you are one of the many folks that have Spotify installed on your BlackBerry here is something that may interest you, Spotify is urging users using the Android version to update the app. It appears that Spotify has noticed some unauthorized access to their system and they are asking all Android users to upgrade now. We have that e-mail request below for all of you to check out.
Now before you get too worried Spotify did point out that only one Spotify user’s info has been accessed and luckily that didn’t include any password, financial, or payment info, so this is upgrade is more of a precaution.
Here’s a step by step of how I updated.
A couple days ago I received an update notice to the app via Snap and went ahead and downloaded then installed the new APK. Once installed I was greeted with the screen below.
From here I just tapped the download tab and was directed to this page. While on that page tap the “manually select your device” tab.
Once you tap that tab you will see this page. Just select “Android 2.1+” from the drop down menu and then tap the “Go” tab.
Then on the next page tap the “manually download the application” tab and it will install a new Spotify APK on your device. Just tap the APK to actually install the app on your BlackBerry.
Once all that was done I then went back into Snap to check for updates and it instructed me to download an even newer version. This time though I just downloaded and installed like always and all was working perfectly with the latest and greatest version of Spotify.
Here is the full e-mail that was sent to folks from Spotify:
Important Notice to Our Users
Hello,
We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we immediately launched an investigation. Information security and data protection are of great importance to us at Spotify which is why we’re contacting you today.
Our evidence shows that only one Spotify user’s data has been accessed and this did not include any password, financial or payment information. We have contacted this one individual. Based on our findings, we are not aware of any increased risk to users as a result of this incident.
We take these matters very seriously and as a general precaution will be asking certain Spotify users to re-enter their username and password to log in over the coming days.
As an extra safety step, we are asking all Android users to upgrade their app using the following instructions:
Google Play (most Android users):
Most users will automatically receive a message within the Spotify application asking them to download and install a new version of Spotify that looks like this:
(picture above)
If you don’t see this message within your Spotify application in the next few days, please use this link to go straight to Google Play to install the latest update, which will guide you on how to install the new version of Spotify.
Amazon AppStore for Android (e.g. Kindle Fire):
We will update your application over the coming days. If Spotify prompts you for an upgrade, please follow the instructions.
As always, Spotify does not recommend installing Android applications from anywhere other than Google Play or Amazon Appstore. At this time there is no action recommended for iOS and Windows Phone users.
Please note that offline playlists will have to be re-downloaded in the new version. We apologise for any inconvenience this causes, but hope you understand that this is a necessary precaution to safeguard the quality of our service and protect our users.
We have taken steps to strengthen our security systems in general and help protect you and your data – and we will continue to do so. We will be taking further actions in the coming days to increase security for our users.
Oskar Stål, CTO, Spotify